This policy explains how SmokeShop collects, uses, shares, and protects information when you browse our website, create an account, place an order, or contact customer support.
Information We Collect
We may collect your name, email address, phone number, shipping and billing details, account information, order history, and messages sent to customer support. We may also collect basic technical data such as IP address, browser type, device information, cookies, and website activity.
How We Use Information
We use information to manage accounts, process payments and orders, arrange delivery, provide order tracking and support, prevent fraud, maintain website security, improve our services, and meet legal or regulatory obligations.
Payments and Service Providers
Payments are handled by third-party payment providers, and SmokeShop does not store full payment-card details. We may share only the information needed with payment providers, couriers, hosting providers, and other service partners that help us operate the store. We do not sell or rent personal information.
Cookies
We use cookies and similar technologies to keep you signed in, remember language and currency choices, maintain your cart, measure website performance, and protect the site. You may restrict cookies in your browser, but some store functions may not work correctly.
Data Security and Retention
We use reasonable administrative and technical safeguards to protect customer information. No internet service can guarantee absolute security. Information is retained only as long as reasonably needed for orders, customer support, accounting, fraud prevention, and legal requirements.
Your Choices and Adult Privacy
You may contact us to request access to or correction of your information, or to request deletion where applicable. Some records may be retained when required for transactions, security, or law. Our services are intended only for adults aged 21 and over, and we do not knowingly collect information from minors.
Updates and Contact
We may update this policy when our services or legal obligations change. Questions or privacy requests may be sent to hggeh5221@gmail.com.